Citybay Palace Ha Long Hotel

Citybay Palace Ha Long Hotel

$$$$|View on mapHa Long, Vietnam|
8.0
Great22 reviews
75 photos
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room
Citybay Palace Ha Long Hotel
$$$$
Overview

Offering a restaurant and a storage room, the 3-star Citybay Palace Ha Long Hotel lies in the Hon Gai district, at a distance of 3.2 km from Dragon Park Ha Long and around a 20-minute walk from such cultural places of interest as Quang Ninh Museum. Among the facilities of the hotel there is a cash machine and a lift, along with Wi-Fi throughout the property.

Location

The accommodation is located in the very heart of Ha Long, right at Bai Chai Bridge. Halong Bay is at a distance of 3.4 km from the Citybay Palace Ha Long, while Cat Bi International airport is 55 km from it. The property is also quite close to Halong Bay. You can easily find Sun Wheel about 3 km from Citybay Palace Ha Long Hotel.

Rooms

The accommodation welcomes guests to 89 well-appointed rooms. Some of them come with complimentary Wi-Fi and a flat-screen TV with satellite channels along with a minibar and coffee/tea making machines. They are appointed with parquetry flooring, sound-proofed windows. The private bathrooms feature a bidet, a roll-in shower, and a sink, along with comforts such as a hairdryer and a shower cap. Enjoy views of the sea, while staying at the hotel.

Eat & Drink

The Citybay Palace offers on-site breakfast in the restaurant. The restaurant Hoang Quan Restaurant is located around 5 minutes' walk away.

Leisure & Business

At the accommodation, guests can also benefit from fitness classes provided at a fitness studio.

Good to know
Check-in/Check-out
from 15:00-23:30
from 09:00-12:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel Citybay Palace Ha Long provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Building
Number of rooms:89
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Deluxe Triple Room
  • Max:
    4 persons
  • Bed options:
    Sleeping arrangements for 3 persons
  • City view
  • Shower
  • Heating
Superior Double Room
  • Max:
    3 persons
  • Bed options:
    2 Single beds or 1 Double bed
  • City view
  • Shower
  • Heating
Executive Suite
  • Max:
    3 persons
  • Landscape view
  • Shower
  • Heating
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Baby pushchair
  • Children's buffet

Room view

  • Sea view
  • City view
  • Mountain view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show all facilitiesHide facilities

Essential information about Citybay Palace Ha Long Hotel

💵 Lowest room price 67 NZ$
📏 Distance to centre 1.4 km
🗺️ Location rating 7.6
✈️ Distance to airport 52.9 km
🧳 Nearest airport Cat Bi International, HPH

Location

Address
The address has been copied.
156 Le Thanh Tong, Ha Long, Vietnam
Map view
156 Le Thanh Tong, Ha Long, Vietnam
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Bridge
Bai Chai Bridge
310 m
You enter through the litte alley at the eastern end of Hang Noi st.
Bai Tho Mountain
310 m
Lê Quý Đôn
Long Tien Pagoda
280 m
Church
Hon Gai Church
310 m
Tower
Clock Tower
340 m
Cot dong ho
280 m
Restaurant
Fanny Ice cream
360 m
Restaurant
Wander
720 m
Restaurant
Rock House Pizza
780 m

Reviews of Citybay Palace Ha Long Hotel

8.0 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location7.6
Facilities6.6
Guest reviewsWrite a Review
  • S
    Sheila
    United Kingdom
    Wrote a review on 15 Aug
    Great
    8.8

    Comfortable room and bed, great shower, in-room safe, very clean, friendly and accommodating staff.

    Nothing everything was great.

  • P
    Patricia
    United Kingdom
    Wrote a review on 28 Jun
    Great
    8.6

    This hotel is conveniently located near a public market and shopping center. the bay is also very close, providing beautiful views. the Front Office Supervisor was helpful and knowledgeable about the area. the breakfast had a nice fruit selection.

    The language barrier with some of the staff made communication difficult.

  • H
    Henry
    United Kingdom
    Wrote a review on 30 May
    Perfect
    9.8

    The rooms were comfortable, with a view overlooking the bay and a comfy bed. The location was perfect, right near the public market and shopping center, making it easy to explore and shop. The staff were friendly and the breakfast was delicious.

    All was well during my stay.

  • P
    Peter
    United Kingdom
    Wrote a review on 18 Apr
    Perfect
    9.4

    The attention to detail is evident in the cozy and clean rooms, complete with a comfy bed for a good night's sleep. The location is perfect, right near the Bai Tho mountain, the shopping center, and the local market. The staff provides excellent service, making sure guests have everything they need. The highlight is the breathtaking view overlooking the bay from the top floor.

    All aspects of this hotel were satisfactory.

  • M
    Mervyn
    United Kingdom
    Wrote a review on 16 Apr
    Perfect
    9.8

    This hotel offers great value for money, with affordable prices and attention to detail. The location is perfect, right near the Bai Tho mountain, a shopping center, and very close to the bay. The staff provides excellent service and the basic amenities are all in place. The rooms are comfortable, with a comfy bed and some even have a view overlooking the bay. The breakfast selection is also satisfying.

    All aspects of this hotel were satisfactory.

  • D
    Daniel
    United Kingdom
    Wrote a review on 27 Mar
    Needs improvement
    5.8

    The breakfast was a good start to the day and the bathroom was impressive. , the location of the hotel was on point with markets and malls nearby.

    The service was unfriendly and negligent. There was excessive noise late at night making it hard to sleep, and when we requested to be moved to a quieter floor, the staff ignored our request.

  • F
    Frank
    United Kingdom
    Wrote a review on 12 Feb
    Perfect
    9.6

    I absolutely loved my stay in this hotel. Cleanliness was outstanding, and the hotel facilities were impressive. Additionally, its location close to the shopping center and public market made it very convenient for me to run my errands. The breakfast spread was also top-notch, and the staff were accommodating and hospitable throughout my stay.

    Nothing all excellent.

  • V
    Vera
    United Kingdom
    Wrote a review on 06 Dec
    Great
    8.0

    We spent our Christmas in this hotel and it was amazing! the staff was friendly and accommodating, making us feel at home in a foreign land. the room was clean and cozy, and the bed was comfortable, allowing us to have a good rest after a day of exploring. the location is perfect as it is situated near the shopping district and the stunning bay. Plus, we loved the delicious buffet breakfast and the hotel's stunning rooftop view.

    The restaurant was not always open and we found it challenging to find other nearby restaurants that offered an authentic dining experience. the construction works nearby could be quite noisy at times, disturbing our peaceful rest.

FAQ about Citybay Palace Ha Long Hotel

How far is the city centre from the Citybay Palace Ha Long Hotel hotel?
The Citybay Palace Ha Long Hotel hotel is located in the Hon Gai district.
Which attractions can we visit during our stay at the 3-star Citybay Palace Ha Long Hotel?
During their stay at the 3-star Citybay Palace Ha Long Hotel guests can visit Ha Long Market 2 (1.4 km), Sun World Halong Park Recreation Center (3.2 km) as well as Port Courbet (4 km) among others.
Is airport shuttle provided by the hotel?
Shuttle which will take you to the hotel with a 47-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the hotel?
Yes, the hotel provides parking spaces on site.
Are there any dining facilities close to the Citybay Palace Ha Long Hotel?
Located around 200 metres from the Citybay Palace Ha Long Hotel guests can discover restaurant Hoang Quan Restaurant with moderately placed prices.
Does the 3-star Citybay Palace Ha Long Hotel hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 3-star Citybay Palace Ha Long Hotel hotel.
What is the timeframe for check-in and check-out in Citybay Palace Ha Long Hotel?
Guests of Citybay Palace Ha Long Hotel can check in from 14:00 to 23:30 and check out from 09:00.
What are the booking prices at the hotel?
The prices at the hotel start from $30.
What payment methods are accepted in the Citybay Palace Ha Long Hotel hotel?
At the Citybay Palace Ha Long Hotel hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What room types does the 3-star Citybay Palace Ha Long Hotel comprise?
The 3-star Citybay Palace Ha Long Hotel provides such room types as Superior Queen Room, Deluxe Triple Room, and Executive King Suite.
Which facilities are included in the rooms at the Citybay Palace Ha Long Hotel?
Every room at the Citybay Palace Ha Long Hotel includes a satellite TV as well as a laptop-compatible safe for guests' security.
Which facilities does the 3-star Citybay Palace Ha Long Hotel provide?
Top locations of the 3-star Citybay Palace Ha Long Hotel include a restaurant and a storage room, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room